What to expect at your first visit
New patients are encouraged to schedule a New Patient Examination for their first visit.
During this appointment, we will review your medical and dental history and discuss any concerns you may have about your oral health.
We will take a full set of dental X-rays, followed by a comprehensive examination by the dentist.
After the exam, we will explain our findings, answer your questions.
Then will create a personalized treatment plan based on your needs.
Note:
If you have recent X-rays from another dental clinic, please let us know.
We can request them from your previous office and adjust your appointment if needed.
Cancellations:
We understand that schedules change.
If you need to cancel or reschedule your appointment, please notify our clinic as soon as possible.
More than two business days notice
We will gladly help you find a new appointment time that works for you.
Within two business days of your appointment
A cancellation fee may apply.
This policy allows us to accommodate other patients who may need care.
If you have questions or need to reschedule, please call 613-592-6868.
Payments options:
Payment is due on the day of service.
For your convenience, we submit your treatment electronically to your insurance provider.
Your insurance provider will then reimburse you directly, which usually takes 2–3 days.
For larger treatments such as orthodontics, dental implants, or dentures, we offer payment plans to help make treatment more accessible.
Emergencies:
If you are experiencing a dental emergency, our team will do our best to see you the same day.
During your emergency visit we will:
Diagnose the problem
Prescribe medication if needed
Provide treatment the same day when possible
Schedule follow-up care if required
Request an Appointment Today
Complete the form and we’ll contact you to confirm your visit.